A Clear, Evidence-Based Process
Every case follows the same six steps, from the first audit to the final invoice. You always know where your case stands and what happens next.
Send Us the Reviews
Provide direct links to the reviews you want assessed and briefly explain why you believe they are fake, inappropriate, or misleading.
We Audit the Content
We review the language, reviewer profile, surrounding circumstances, platform policies, and available evidence. We separate potentially removable reviews from genuine opinions that are unlikely to qualify.
You Receive an Assessment
We explain which reviews appear actionable, the basis for each case, the expected process, and the price for every review we recommend challenging.
We Prepare the Case
We identify the applicable policy provisions, organize the supporting documentation, and prepare the removal request for the relevant platform.
We Submit and Escalate
We manage the case through the appropriate reporting and escalation channels. If the initial request is unsuccessful and another legitimate route is available, we continue the process with additional evidence and arguments.
You Pay After Removal
Once the review has been successfully removed, we verify the result and issue the invoice. If the review stays online, you do not pay for its removal.
Pay for Results, Not Attempts
We do not charge a monthly reputation-management retainer just to submit generic reports. The initial audit is free. Before the work begins, you receive a clear price for each approved review. Payment becomes due only after the targeted review has been successfully removed.