Privacy Policy
Introduction
Data protection is a key concern for RareMatrix, so transparency regarding the way we process the personal data we collect is a commitment for us. The information below intends to provide you with relevant information related to the way we collect, process, store, and use data collected through this website www.rarematrix.com, (hereinafter, “the website”).
RareMatrix (hereinafter, “we”, “us”, “our” or “RareMatrix”) may collect and process personal data relating to you when you visit this website.
Processing your personal data
Generally, you can visit our website without providing any personal data about yourself. However, in order to access some parts of our websites and/or for you to request specific information or services, we may need to collect personal data from you which we will process for the purposes described hereunder.
As part of pre-contractual and/or contractual obligations, we may process your personal data for:
These purposes are justified by our legitimate interest to make sure that you enjoy the experience when visiting our website and interacting with us.
Finally, subject to your prior express consent, we may also use the personal data you share with us for marketing purposes and in particular to provide you with personalised offers.
How long we keep your data
When you are an existing client, we will keep your personal data as long as our contractual and/or business relationship lasts. After our relationship is over, we will remove all information related to the project we completed for you from our databases. We may continue using your information to send you service, marketing, and other announcements unless you choose to unsubscribe.
If you are a prospect with no established contractual and/or business relationship, we will not keep your data for longer than three (3) years after you last contacted us.
How we share your data
1. Within the company
RareMatrix has a small internal team that works together to complete projects. To enable this process - we show, share, and send information about clients and projects to each other. Every team member has signed an NDA (Non-disclosure agreement) and commits to their full responsibility of keeping your information private under penalty of perjury.
2. Third-party suppliers
We occasionally work with third-party suppliers and partners to complete projects. If we need to share any personal data with these third-party suppliers, we make sure that they provide an adequate level of protection to the personal data they process.
3. Judicial, public and/or government authorities
We may also be required – by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence— to disclose your personal data. We may also disclose your personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
Your rights
You have the right to access your personal data.
You can also request that your personal data be rectified or deleted. You are entitled as well to object to the processing of your personal data or to request restriction thereof.
If you have a request or complaint, please send an email to the email address on our Contact page.
What we do to protect your data
RareMatrix has implemented technical and organizational security measures designed to ensure that data protection is integral to all processing activities and to protect your personal data. We maintain a variety of physical, electronic and procedural safeguards to protect your personal data including encryption and a secure mail system ProtonMail.
Our services may be provided using resources and servers located in various countries. Therefore, your personal data may be transferred across international borders outside the country in which you use our services. We will ensure any such transfer is covered by appropriate contractual measures, that the transfer has an appropriate legal basis, and that the data processing and confidentiality fulfills the requirements in relevant laws.
Please note that the transmission of information via the internet is never completely secure.
Links to third-party websites
RareMatrix websites may provide links to third-party websites. We do not make any representations or warranties with respect to such third-party websites. You should be aware that the owners and operators of such third-party websites might collect, use or transfer personal data under different terms and conditions than RareMatrix. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third-party websites.
Notification of changes to this Policy
We reserve the right to change and modify this Policy from time to time. When we update this Policy, we will modify the “Effective Date” to indicate when such changes have come into effect. If the changes are material and affect you in an adverse way, we will contact you via email and/or prominently post a notice advising the change at the beginning of this Policy.
What are cookies
A cookie is a small piece of information that is placed on your computer when you visit certain websites. When we refer to “cookies” we include other technologies with similar purposes, such as tags and identifiers.
When you first visit our sites using a new browser, or if you visit in private browsing mode, we will provide you with a cookies permission banner seeking your consent to use of cookies as required by law. By clicking OK or clicking through to any part of the site, we will start to manage your visit using cookies.
Types of cookies we use
1. Analytics cookies
Analytics cookies remember your computer or mobile device when you visit our website and recognise visits to our website across different devices. They keep track of browsing patterns and help us to build up a profile of how our readers use the website. We use that information for customer analytics. Your browser may use similar cookies for similar purposes and to serve advertisements for others.
2. Service cookies
Service cookies help us make our website work as efficiently as possible by detecting what device you are using and adapt how we present our services according to the screen size of that device.
We do not use third-party advertising and analytics cookies because we do not run third-party ads on our website.
How to manage your cookies
If you do not want to receive cookies from our website, you may set your browser to refuse cookies or to notify you when you receive a cookie, which you may then accept or refuse upon such notice. You can also generally set your browser to turn off cookies. To understand how to do this, please consult your browser’s “Tools” section, or any other similar heading.
We recommend that you leave the cookies active. Bear in mind that if you block, turn off or otherwise reject our cookies, some web pages may not display properly.